- If there are marks on the front side or behind the canvas or you feel that some portion of the painting
has splashes & dribbles of paint if will not be eligible for a claim.
2 . Any form of tearing of the canvas
- If it likely that the defects have been caused during transit (as evidenced by open or damaged packaging
at the time of delivery) please report the problem immediately to the courier company and also inform us
at the same time.
- If the problem is found to have been caused during transit , the courier company will agree to embark on
a claim . A refund will eventually be made to us by the courier service. We will then reimburse to you the full
amount of the refund that we received from courier service, within 30 day of receipt.
- Please tack a digital photograph of the painting and the packing and attach the image to email we will study
the image and if it is found that a faulty product was dispatched by us we promise to reimburse to you
reimburse to you the full price that you paid to us on return receipt of the painting.
- No claim will be accepted after 7 day from the date that the package has been received by you.